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Improve Business Processes with Timely, Accurate Information

Skytide has the unique ability to turn all available data — structured, unstructured, and extensible, historical and real time — into intelligent and actionable knowledge. Our flexible architecture makes it easy to adapt to the growing demands of today's information-rich business environment, where companies engage with customers, prospects and staff across multiple channels. And, each of these engagement channels — online media distribution, online chat, IVR, email, etc — each produce a different stream of complex, high volume data. Skytide is built to generate meaningful reporting based on all critical enterprise data to drive informed, timely decisions.

All businesses are challenged by the breadth of available information

Skytide analytical solutions provide a flexible platform that virtually any industry or business function can use to improve business decisions and processes. And it does so in a fraction of the time and at a fraction of the cost of conventional business intelligence (BI) or business process management (BPM) solutions while utilizing all of the data a company has available instead of just the structured, relational data.

There are two fundamental challenges for using traditional BI and BPM systems:

Some solutions now also analyze real-time structured data, but they still miss real-time extensible data sources such as web logs. Also, they are not able to analyze both historical and real-time data sources simultaneously - you can either analyze only real-time data, which limits the decision maker to immediate, tactical decisions, or historical data, limiting the ability to respond to real-time changes in the marketplace.

Flexible to Meet the Demands of Today's Data-Rich Business Environment

Skytide provides business decision makers with a unique analytical solution that helps them improve their business processes, complete comprehensive business impact analysis, and develop insight into customer behavior.

Skytide:

• Invites discovery based on automated modeling of all available data, including:  extensible and unstructured data
• Spans the entire analysis spectrum by combining strategic analysis based on rich historical data with tactical decisions in response to real-time business developments
• Delivers timely insight to business users via a flexible easy-to-us presentation layer

This section provides some examples of how the Skytide Analytical Platform™ can be deployed in and deliver benefits to specific markets and business functions. If you have additional questions or your industry is not listed here, please contact us to learn more about how Skytide can apply to your situation and to hear examples of companies similar to yours who are already benefiting from the business insight that Skytide delivers.