Skytide Analytical Platform™ |
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As user demands increase for faster access to dynamic, rich media, the need to monetize this content becomes critical to organizations involved in using, producing and distributing this content. From advertising revenue to extending branding and marketing engagements, video presents businesses with exciting ways to interact with and reach out to new customers and audiences. The key to building a successful model, however, is the ability to measure and demonstrate the actual impact of this content. And that demands the ability to demonstrate usage metrics and track customer behavior patterns.
Analytical Challenges
The critical challenge for online content monetization is having a true understanding of how users interact with rich media. And this demands reports that are based on highly diverse sets of data, including: streaming media log files, customer data, click-stream data, ad insertion logs, and web analytics data. And, these reports must be current and available on-demand. This is a challenge that neither traditional business intelligence or web analytics tools can meet. As each of these solutions require that data be first placed in a data warehouse before analysis can take place, absorbing and joining these large amounts of diverse data sets in a warehouse becomes prohibitive in terms of latency and resources..
Skytide Delivers Timely Analysis & Reports to Answer Critical Questions:
- How long is any one video clip watched?
- Which users downloaded my least trafficked content?
- What region is responsible for the most content downloads?
- What ads generate the greatest revenue over time?
- What formats generate the most errors?
- What are peak traffic times?
Skytide Solves Critical Analytical Challenges
The Skytide Analytical Platform solves these analytical and reporting challenges with its unique, award winning solution that is based on a new paradigm of business analytics. Skytide’s streamlined architecture makes it easy to analyze and report on user interactions with rich media by going across extreme volumes of data, including rich media log files (Flash, Windows Media, RealMedia, Ajax, etc), HTTP click-stream data and ad insertion logs, IVR and call switch logs, as well as structured data from CRM, ERP, or financial databases. Skytide works with virtually any data source regardless of its complexity or size, relating these different data sources together to turn them into timely, meaningful reports.
Skytide was built to handle data directly, eliminating the need for a data warehouse, streamlining a number of traditional data management processes such as ETL. Skytide connects data source to pre-defined analytical models to drive the creation and delivery of a wide range of standard or customized dashboards, charts, and reports (see Table 1 below). In addition, the Skytide Designer’s drag & drop interface makes it easy for the causal user to generate custom reports and queries on the fly, without the need to re-build analytical models or re-load the data.
While Skytide contains a wide array of standard data connectors, metrics and reports, these are easily customized to meet the specific analytical and reporting needs of every installation.
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Table 1: Skytide’s library of file connectors, metrics & reports.
Primary |
Rich Media |
Dashboard |
|---|---|---|
Media Server Logs:
|
Traffic Metrics
| Content Stats
|
Skytide Adds Value for Business & Technology Uses
Content Statistics Reports Data Sources: media log files, IP Geo data
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Content Usage Reports Data Sources: click-stream, media logs CRM records, IP Geo Data.
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About Skytide
Skytide delivers business analytical solutions that provide timely and unprecedented insight into the constantly changing environment in which today’s businesses operate. The XML-based Skytide Analytical Platform is the first and only solution available today that can understand complex data from virtually any source and any volume, delivering the visibility necessary to make timely business decisions. Skytide customers include Fortune 1000 companies across a wide range of application areas including network services, contact centers, and other areas of business that generate significant volumes of mission-critical unstructured and semi-structured data.
Put Skytide to Work for You
Discover how the Skytide Analytical Platform can work to uncover insights about your online media and content. Contact us today at info@skytide.com or 1.650.292.1900.
“We selected Skytide because it provides the unique ability to rapidly process large volumes of data and enables compelling visibility through advanced analytics at a significantly lower TCO as compared to alternative and traditional analytical solutions.”
Sr. Director |


