Next Generation Analytics & Reporting:
The Skytide Analytical Platform™
The Skytide Analytical Platform is a next-generation analytics & reporting solution that delivers a comprehensive understanding of what drives business performance.
- Skytide analyzes and reports on all available data, including structured , semi-structured and unstructured and data. From Web 2.0-generated data, such as rich media log files, to call center record data and IVR logs, to chat and text files, Skytide reports on it all to provide a complete view of business performance that enable smarter decisions and improved processes.
- Skytide connects directly with all data sources, using a Modeling Layer to create multi-dimensional analytical models, an Analysis Layer to discover relationships across all data sources, and a Presentation Layer to provide insight via reports, dashboards, and spreadsheets.
- Skytide results are always up-to-date, offering in-depth reporting on point-in-time or historic trends, as well as easy ad-hoc custom reports and queries.