Science & Art Museum

“The fact that Skytide can absorb extremely high volumes of diverse data formats, and be adaptable to a variety of arbitrary data fields (which change as the type of streaming media log changes), makes it very attractive for our needs.”

• A popular non-profit educational organization delivers video content (streaming & downloadable), to global website visitors and members.
• Analytics & reporting needed to demonstrate content impact to increase sponsorships, grants and to improve the user experience in accessing online programming.
• Log analytics tools couldn’t keep pace with the high volume of log file data, and web analytics solutions couldn’t understand log files at all.

• Needed analytics and timely reporting to quantify content usage, ad viewership, and content impact to increase ad revenue.

• Web analytics solutions couldn’t work with streaming media, and BI solutions were too slow, inflexible and expensive.

• Skytide connects to individual media servers (Flash, QuickTime & Windows Media) and is able to handle the extremely high volumes of diverse data formats.
• Delivers continuously-updated reports on content usage via a web portal, including:
• Average viewing time
• Total requests per program, over time
• Client information (platform, version, Language, CPU, etc.)
• Types of media accessed
• Peak traffic times
• Peak simultaneous viewers
• Errors
• Bandwidth usage over time, per program
• Allows easy, fast creation of ad-hoc reports and queries using the Skytide Designer.

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