Products

Next Generation Analytics & Reporting:
The Skytide Analytical Platform

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Delivering the Full Value of All Data

   

Business processes have evolved dramatically over the past decade, driven most recently by the introduction of Web 2.0, mobile, and other global technology advances.

These new processes and practices have unleashed a deluge of new data sources and formats, each containing valuable information for business managers…if it could be accessed. From new online channels to global customer service requirements, critical data is generated in high volumes of increasingly diverse, ever changing data formats.

Traditional analytics software applications, including business intelligence (BI) and web analytics tools, are limited in the data they can accept. BI tools require structured data, and web analytics ingests only HTTP/Click-stream data. This leaves the majority of information coming from these new business processes out of the reporting structure. Companies cannot make informed decisions when they’re looking at only 20% of the data.

Skytide provides comprehensive insight by analyzing and reporting on all of your data – any data, any volume, anytime.

Unique, Next-Generation Architecture

The Skytide Analytical Platform solves today’s analytics and reporting challenges with unique, award winning solution that delivers a new paradigm of business analytics. Its streamlined architecture makes it easy to analyze and report across extreme volumes of data, much of which is being ignored due to its complexity, for example rich media log files (Flash, Windows Media, RealMedia, Ajax, etc), HTTP Click-stream data and ad insertion logs, IVR and other call center Switch data, as well as structured data from CRM, ERP or financial data bases.

Skytide has yet to encounter a data source it can’t accept, relate to other data, and deliver timely, meaningful reports.

 

Figure 1. Skytide is a next generation analytical platform that performs analysis directly across multiple data types without requiring a relational database or warehouse.

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The Skytide Process

  1. Skytide connects directly with each data source where it resides on a continuous basis – no need to transform the data into a relational database structure.
  2. Data flows into pre-defined multi-dimensional “cubed” models, where analysis is performed across all data sources simultaneously.
  3. Results from the analytical models are aggregated over time for both historical trend reports as well as point-in-time analysis.
  4. Reports are automatically generated in a wide range of presentation formats, including the Skytide Designer Interface, Corda web portal reports, CrystalReports, JasperSoft, and Excel.
  5. Incremental updates are automatically performed, providing users near real-time reports.
  6. Ad hoc queries and reports are easily created, allowing further drill-down or slicing through the aggregated data.

Find Out More

Find out how Skytide can deliver the highest ROI for your data. Call us today at: 1.650.292.1900

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