Skytide Blog

A look inside the black box of CDN pricing

May 9th, 2013

By design, CDN pricing is opaque and a bit of a black box.

After all, no CDN provider wants to tip its hand and furnish a competitor with pricing information that can be used against them.

The result of all this stealth is an industry where its difficult to gauge the price points for video delivery services. Which is why Frost & Sullivan analyst, Dan Rayburn’s annual presentation on the state of CDN pricing and deal size at the upcoming Content Delivery Summit is so welcome.

I’m especially interested to see how current industry pricing versus the findings from his 2012 CDN pricing presentation here.

 

Time Warner Extends TV Everywhere Reach

April 17th, 2013

A few years back, it started to become evident that a few seismic shifts were about to transform the way that video content was delivered and consumed. One, that MSOs needed to roll out TV Everywhere initiatives and two, that multi-screen viewing would soon become the norm.

Further evidence that this playing out according to script: today, Time Warner announced that it is adding live out-of-home programming to its TWC TV application, enabling its customers to watch shows on Apple mobile devices like iPhones and iPads.

This TV Everywhere strategy is necessary by the cable companies as a way to deliver programming where, when and how their customers want to consume it and thwart potential cord cutting.

With MSOs like Time Warner pushing video content beyond the TV set to connected devices and telecom companies moving in the other direction — pushing online video content to TV — the landscape can be confusing. Read our presentation below to quickly understand the differences between TV Everywhere and IPTV (and OTT).

How YouTube is bringing adaptive streaming to mobile and TVs

March 13th, 2013

In our 6 Online Video Trends for 2013 report, we predicted that the adoption of adaptive bitrate streaming (ABR) would continue to escalate this year.

News out of Google would seem to confirm our forecast.  A post on GigaOm — How YouTube is bringing adaptive streaming to mobile and TVs — details how Google is doubling down on adaptive streaming technology, expanding beyond the desktop to mobile devices and TVs. This is great news for everybody.

  • Video viewers benefit from faster start times and a continued, uninterrupted experience.  Their mobile data plans also don’t get dinged for long load times and buffering; only for time watched.  
  • Content publishers also benefit.  They currently pay CDNs to deliver video that is never consumed.  For instance, content that is partially delivered via progressive download and abandoned before the download is complete.  That problem is largely eliminated with adaptive bitrate streaming.
  • Mobile broadband providers benefit by leveraging adaptive streaming to reduce network congestion.

Perhaps the only people not cheering this news are the people that have to measure video content delivered by adaptive streaming.  Read our presentation below to understand why ABR is so difficult to measure.

Using Online Video Analytics for Precise Capacity Planning

March 1st, 2013

With consumption rates for online video growing at unprecedented levels, operator CDNs are heavily dependent on their servers to intelligently cache content at the network edge and deliver it close to the end customer. However, to realize the full potential from their networks, these CDNs must understand how to accurately plan for peak demand and precisely provision capacity.

To do so, operator CDNs must be able to gain a holistic view of traffic across all their edge servers — also called points of presence (PoPs) — not only to understand how the load on each is trending but also to make sure that each edge location is serving the intended geography.  Routing excess requests from a particular area through a server in a remote location can lead to video stream interruptions and other delays and inconveniences which detract from the end user’s experience.

The stakes are high. Inexact capacity planning often leads to service interruptions, reduced quality of experience, and inefficient use of network resources. To accurately predict peak demand and properly plan capacity then, operator CDNs must understand three essential metrics:

  1. Peak bandwidth: the value in bytes per second of the highest 5-minute average bandwidth
  2. Peak concurrent video streams: the maximum value of average concurrent streams of all the 5-minute periods
  3. Peak hit rate:  requests per second, which provides a good sense for CPU utilization on the edge servers

Understanding these three factors in combination requires multidimensional analytics and reporting that can help operators to drill down to determine the popularity of specific assets, understand the content consumption patterns of their digital media customers and quickly determine the bandwidth demands  imposed on each edge location.

Can Broadband Providers Learn to ❤ OTT?

December 26th, 2012

The 2012 Olympics represented a watershed moment for live video streaming, asserting itself as true complement and alternative to traditional TV.

  • The BBC reports that it had over 106 million requests for Olympic video content across all online platforms during the 2012 games.
  • NBCOlympics.com reported that it had served over 102.6 million video streams during the first two weeks, whereas the entire Beijing Olympics only resulted in 75.5 million streams.

But consumers’ insatiable appetite for over the top (OTT) online video poses very real problems for the Telcos and ISPs that have to deliver it over their broadband networks.

Revenues from broadband subscriptions are not sufficient for these service providers to offset the rising costs from network infrastructure investments that soaring online video traffic requires. Upcoming events like the U.S. Presidential Inauguration  — and the ensuing worldwide traffic that it generates — are sure to compound the problem.

To extricate themselves from this bind, Telcos and ISPs will need to adopt new revenue streams and business models.  While they have traditionally viewed OTT video as a threat, broadband providers now have an opportunity to turn the tide in their favor.  Read our whitepaper, “How Telcos & ISPs Can Learn to Love OTT” to find out how.

The Importance of Ad Hoc Reporting for Online Video Performance

December 18th, 2012

 

While pre-configured network performance reports are convenient and easy to digest, they are saddled with certain limitations. Oftentimes, network managers and analysts need specific information which falls outside a pre-configured report’s querying parameters. In these instances, they are forced to use whatever data is available and essentially extrapolate the answers, which leaves considerable room for error.  Ad hoc reporting offers a more precise alternative which allows network operations personnel to create customized queries using highly specific criteria.

Ad hoc queries are performed through an intuitive, easy-to-use graphical user interface, which doesn’t require advanced knowledge of SQL or database schema. Users can generate new reports — without intervention from the IT department — and access the results quickly and easily.

Additional benefits of ad hoc analytics and reporting include:

  • Superior information accessibility. Because ad hoc analytics tools are self-service, users can generate custom queries on demand, or set up automatic queries for regular delivery. This is a very important feature because lots of unforeseen network performance management questions arise during the course of a day and need to be addressed in a timely way.
  • Flexibility. Because business intelligence and network analytical needs change over time, ad hoc querying helps organizations stay current and generate the reports required to address present and future needs. Ad hoc reporting can also be used to detect trends taking place over extended time periods, helping managers leverage precise and comprehensive statistical analytics to make more informed business decisions.
  • Easy information sharing. After queries are run, ad hoc reports can be quickly and easily shared in a variety of ways: by email, printed, embedded within corporate portals, downloaded and inserted into presentations, or exported to a data warehouse.
  • Reduction of IT workloads. These intuitive web-based ad hoc reporting tools allow users to generate their own reports, anytime they need them. This saves IT resources, since it eliminates the need for Information Technology teams to generate and deliver reports.

At Skytide, our Insight for CDNs analytics solution offers the best of both worlds:  30 pre-configured reports that our customers have found to be most indispensable over the years, plus powerful ad hoc reporting capabilities that enable billions of possible permutations.  Combined with our multidimensional analysis, Skytide can provide Telco CDNs and their customers with all the tools they need to pinpoint QoS issues and more accurately provision bandwidth capacity.

6 Online Video Trends to Watch in 2013

November 28th, 2012

Over 20,000 industry professionals have read our 2012 online video predictions whitepaper.  Be the first to read our latest installment,  6 Online Video Trends to Watch in 2013, to get an advance peek at the trends that will shape the industry in the coming year and see how you can capitalize on the disruption to come (no download required).

You will learn:

  • What service providers can do to profit from the rise of OTT video
  • How the migration to longer-form video content will effect OTT providers and existing Pay TV operators
  • How the combination of CDNs and Transparent Caching can be a dynamic duo for service providers

 

The Value of Advanced Analytics for Online Video Network Performance

November 20th, 2012

Communications Service Providers (CSPs) launching content delivery networks (CDNs) may be tempted to save a few bucks and settle for a basic analytics and reporting solution to measure online video network performance. Given the increased complexity of online video delivery, however, service providers and their customers will quickly discover that they can not possibly manage their businesses with rudimentary analytics; they need advanced analytics that enable them to probe beneath the surface data to reveal the true insights that can inform their decision making.

Basic reporting can only provide answers to initial questions like “what happened?” and “when did it happen?” Advanced analytics, on the other hand, can provide answers to crucial questions like “what is causing a problem?” and “where does a problem reside?” This enhanced capability enables operator CDNs to optimize performance, identify patterns, more precisely provision capacity, diagnose where problems originate and preempt future occurrences.

By exploiting this information, CSPs can guarantee high quality of service levels and continuously provide end users with a seamless video-watching experience.

Advanced analytics frequently leverages an approach called online analytical processing (OLAP). The defining characteristic of OLAP is its multi-dimensionality, which in turn provides for greatly enhanced analytical depth, breadth and interactivity. Because they are multi-dimensional, OLAP models allow users to view and manipulate data in a number of ways: drilling down across multiple layers to increase data granularity, rolling up data across a particular dimension and focusing on a specific set of data and viewing it from multiple viewpoints (aka “slicing and dicing”.)

In addition, OLAP provides network managers and other key decision-makers with the ability to generate highly detailed reports which can be grouped according to any desired criteria. It also provides users with the flexibility to change the dimensions of their queries quickly and easily, with no need for IT intervention.

The volume, velocity and variety of online video data coursing over networks only further exposes the shortcomings of basic reporting — which is not equipped to measure new technologies like adaptive streaming — and amplifies the need for advanced analytics that can process it all and transform it on the fly into rich, detailed reports.

Skytide Insight for CDNs 3.0 is the only out-of-the-box, advanced analytics & reporting solution specifically designed to enable service providers and their customers to measure and optimize online video performance.

The Benefits of Utilizing CDN and Transparent Caching

November 6th, 2012

According to Cisco’s recent Visual Networking Index, 1.5 billion Internet users will be consuming video content by the year 2016. This is expected to cause IP traffic to reach data levels of 150 petabytes per hour — the equivalent of 278 million HD movies simultaneously streaming. These unprecedented traffic levels will continue to cause major problems for broadband Internet Service Providers (ISPs), who face mounting challenges controlling costs.

Success with cost containment efforts will depend on reducing content delivery transit volume across the network in order to defer infrastructure investments.  Typically, these cost reductions are achieved either by leveraging content delivery networks (CDNs) or transparent caching solutions, both of which cache content at the network edge. However, both of these approaches offer only a partial solution when used exclusively. For a more comprehensive solution, a growing number of ISPs are turning to a new strategy: a converged approach, which utilizes CDNs in tandem with transparent caching.

Using CDNs to reduce transit costs has its pros and cons. On the plus side, CDNs:

  • Are compatible with a wider range of protocols
  • Offer the ability to generate revenue by selling data capacity to content owners
  • Are able to maximize the availability of popular content

On the down side, however, CDNs:

  • Also require extensive and costly network configurations
  • Have limited effectiveness if operators are unable to sign on a large number of the most important content providers

Transparent caching is also a mixed bag. On the one hand:

  • It is easier to deploy since it doesn’t require commercial agreements from content providers to use
  • Applies more broadly to all content from all providers, regardless of their active participation

On the down side, however, transparent caching:

  • Diminishes the amount of control a content owner can exercise over the use and distribution of its property.
  • May not work optimally with certain streaming protocols, such as secure, encrypted HTTPS.

A combined approach, using both CDNs and transparent caching, overcomes many of the limitations faced when utilizing only one strategy or the other. CDNs can be used to provide ISPs with extensive and reliable edge caching for participating content owners, while transparent caching can be used to duplicate unmanaged OTT video from content owners who don’t participate in the content delivery network.

ISPs have options when it comes to implementing this combined approach. The simplest method is to run unconnected CDNs and transparent caching systems simultaneously. A partial-sharing approach can also be deployed, using the CDN as the default for managed traffic and transparent caches as the default for unmanaged traffic. More advanced configurations are also available, which create partial or complete sharing of common resources and components.

However, ISPs should also be aware of the challenges that a combined CDN-transparent caching system presents. A converged solution is fairly difficult to implement and optimize, and can create a heavier workload for network managers. As a result, it is necessary to perform a thorough cost-benefit analysis, carefully weigh the cost savings against network performance, and closely track traffic routing, savings, and quality of experience over an extended period of time.

Service providers employing a converged approach will need a unified analytics layer to to deal with advanced resource sharing between caching types and to provided input to routing and control rules. Skytide is uniquely suited to providing such a unified analytics solution.  Our patented, highly scalable architecture can process enormous data volumes in real time while enabling multidimensional analysis of network performance data.

Skytide nominated for Streaming Media award

September 19th, 2012

It’s always nice to receive good news.

Skytide has been nominated for the 2012 Streaming Media Readers’ Choice Awards in the Analytics & Reporting Solution category. We’d certainly appreciate your vote. Cast your ballot here. It only takes a few seconds.